In the search of the right carpet customers try to be frugal and very often choose to save money by purchasing a budget carpet or save on the underlay. Sooner or later this leads to quick wearing out of the carpet.

Another common complaint that carpet cleaners come across is the damage in front of seating areas. Due to the high traffic or frequent abrasive movements the carpet pile gets distorted. As a result a difference in light reflection in the worn out areas will give the carpet a soiled appearance. Another complaint carpet cleaners come across is regarding the marks under furniture- fibres are damaged under the compression of heavy weight. Another customers’ disappointment carpet cleaners encounter is that the protection treatment is ineffective. Protection treatment is actually effective if applied correctly.

Treating stains with accidental stain removal chemicals may actually be one of the reasons for complaints about the protection treatment. While a simple blotting with paper towel and application of a bit of cold water and then blotted once again will do a better job.